Privacy Policy for OTT Sathi

At OTT Sathi, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit or use our website and services.

If you have any questions or need further clarification regarding this policy, you may contact us at any time.

This Privacy Policy applies only to information collected through our website and online services. It does not apply to data collected offline or through other channels.

User Agreement and Consent

By accessing or using OTT Sathi, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

Information We Collect

We collect personal information only when it is necessary to provide our services.

This may include:

  • Name
  • Email address
  • Phone number
  • Order and billing details
  • Any information you voluntarily provide through forms or communication channels

The purpose of collecting this information will always be made clear at the time of collection.

How We Use Your Information

The information we collect may be used for the following purposes:

  • To process orders and deliver subscriptions
  • To operate, maintain, and improve our website
  • To respond to customer support requests
  • To verify transactions and prevent fraud
  • To communicate important updates related to your order or service
  • To analyze usage trends and improve user experience

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

OTT Sathi may use cookies and similar technologies to enhance website functionality and user experience.

Cookies help us:

  • Remember user preferences
  • Understand how visitors interact with our website
  • Improve performance and usability

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Sharing of Information

We may share limited personal information with trusted third parties only when necessary to:

  • Process payments
  • Deliver purchased services
  • Comply with legal obligations

Any third-party service providers we work with are required to maintain the confidentiality and security of your information and use it only for authorized purposes.

Communication and Notifications

We may contact you regarding:

  • Order confirmation and payment updates
  • Service-related announcements
  • Important changes to our platform

You may opt out of promotional communications at any time.

Data Retention and Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your information is retained only for as long as necessary to fulfill business purposes or comply with legal requirements.

While we strive to protect your data, no online system can be guaranteed to be 100 percent secure.

Compliance with Email Regulations

OTT Sathi follows applicable email communication laws and does not send misleading or unauthorized messages. Every promotional email includes an option to unsubscribe.

Third-Party Links

Our website may contain links to third-party websites. OTT Sathi is not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.

Users are encouraged to review this page periodically to stay informed about how their information is protected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at:

Email: [email protected]